FAQ

Frequently Asked Questions (FAQ)

1. What products does Quicksy24 sell?
We sell gadgets, kitchen tools, home essentials, personal care items, toys, electronics, bags, storage solutions, and office stationery selected for daily use and long-term value.

2. Do you offer Cash on Delivery (COD)?
Yes. Cash on Delivery is available across India along with UPI, cards, and net banking.

3. Is shipping free?
Yes. We provide free shipping pan India on all orders.

4. How long does delivery take?
Orders are usually delivered within 3–5 business days, depending on your location.

5. How can I track my order?
Once your order is shipped, tracking details are shared through email or SMS so you can follow your delivery status.

6. What is your return policy?
Returns are accepted only for wrong or defective products within 3 days of delivery.

7. Is an unboxing video required for returns or exchanges?
Yes. An unboxing video is mandatory to approve any return or exchange request for wrong or defective items.

8. Do you allow exchanges?
Yes. Exchanges are allowed only for wrong or defective products and require an unboxing video.

9. When will I receive my refund?
Approved refunds are sent to the original payment method and usually reflect in your bank account within 8–15 business days.

10. How can I contact customer support?
You can call us at +91 7978659427 or email shopquicksy24.in@gmail.com during support hours for any order or product-related queries.